CC Help Jenn Guests unpack one time, enjoy gracious accommodations and wake up in a fabulous new port almost daily without having to take another plane, bus or train. I booked with the Anniversary Sale promo.We are good with the perks it offers and are satisfied with the price. Powered by Invision Community. %PDF-1.6 % hotel in downtown for the night of the 18 June. We will need a HAL shuttle to the San Diego Airport, but we dont know the time we will disembark the ship. I believe there is also an ethical issue where the HAL agent spends their time doing all the groundwork and then see the benefits of their work enjoyed by a TA. Please call 603-418-8698 or email info@travelbydarcy.com for the mail address and assistance with the letter. What is the address for Holland America LINE IN VANCOUVER? 19952023, The Independent Traveler, Inc. My impression also was that if you transfer the booking from them to another TA they don't receive 'credit' anyway. It shows the onboard credit. You will be able to leave a comment after signing in, By We will share a % of monthly revenue with you as rent. Please provide your email address below. The couple of times years ago that we did book specific future cruises while on the ship, the FCC did ask us (after they did all the work) if we wanted to transfer the booking to our TA -- she had noticed that we use a specific agent. san diego sue, August 22, 2022 in Holland America Line. Otherwise we would transfer our bookings now. You do need to transfer before final payment. The travel professionals serve as agents for guests who book with them. I am planning to cruise panama canal from fort Lauderdale I am flying in a day early and leaving a day late.. the transfer fees are only for airport pick up only on cruise day.. and return fee as well??? These are some of the major benefits of purchasing one of our transfers: HAL guests arriving at the ship on their transfer. One question I have iswill there be a kiosk or desk in the lobby of the hotel we leave from where we and the others taking the transfer will meet the bus or van? your new travel agent will send you a form that you need to fill out and either fax or email back to holland america. Thanks for your reply. In order to transfer booking, your agent can help you complete the transfer form and send it to Disney Cruise Line. After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. To whom it may concern: Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Thanks to Erik Tomren, senior specialist of hotel & tour management at Holland America Line, who wrote this post in collaboration with Danielle Rosenow, manager of hotel & tour management, to inform readers about the transfer services for guests that are offered to/from the ship. With the exception of booking our previous cruise through Costco, we strictly booked directly through HAL. Tom Clark (806) 787-8782. %%EOF Could you confirm if it is? hello I'm unsure if this is Costco's policy or HAL's but the stipulations around transferring my mom's cruise that is currently in the process of taking place were that the initial booking had to be less than 60 days ago and the balance owed had to be greater than $0. I have booked cruises directly through the big box TA with no problems. CC Help Jenn Would transferring my booking cause my HAL cruise consultant to lose credit of commission? I have not seen any details regarding when and where to meet the bus. Its important to note that if you have purchased a pre- or post-cruise Hotel or Vacation Package with us, your transfers are already included in the package price. Started August 27, 2021, By As a courtesy we always let her know when we'll be making the transfer. I have never lost perks in the two times I've done it nor have I heard that it had to be done within two weeks of booking. Is there any disadvantage of switching a booking made online to a travel agent? You should also know that each and every time you contact the new TA, you will speak to a different person. Sent from my SM-G930T using Forums mobile app. Experienced Local Operators: We vet your transportation. Thank you very much!!! For missing items, please complete theLost and Foundform. We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. Yes on both accounts, at least in the case of my TA! Holland then told us that our TA would get it transferred when he can. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. And keep in mind that their final payment date is two weeks prior to HAL's. Would you please indicate the pier name and location for the above cruise? Although a bit before my time at the games, I am a season ticket holder since '96 and am aware of the legacy. I saw the Melrose one as well. Hartastic 2 yr. ago. we just booked a short Alaska cruise two weeks ago for august 2023;we did it while our TA was out of town and so booked directly with Holland. How do I transfer my Princess cruise reservation to Costco Travel? Make Sure Your Voice Is Heard! Cruisers' Choice Awards! Ron, We need to cancel our Pre-Cruise Airport transfer. My wife and I are booked on the Prinsendam next July sailing from Amsterdam (Ijmuiden). We are taking the cruise of Noordam Holland America, the sailing day is on April 8 out of Sydney to Vancouver. Sometimes it works the other way around. We are pretty easy going and don't need personal service as we kind of take it as it comes..:). Are the transfers (Amsterdam to Rotterdam) for use ONLY on the day of airport arrival (departure)? 4514) I guess it's 60. Another way to make your cruise experience hassle-free is by taking advantage of Holland America Lines transfer service that makes getting to and from the ship easy and convenient. But good stuff! The Eagles just wanted to have a little fun, so they had the video made. endstream endobj 147 0 obj <. Its always been painless and monetarily worth it for us. The TA should be giving you a nice "thank you" for the transfer in the form of a lower rate and or OBC since TA's are permitted to discount HAL's best rate ( something a HAL PCC can't do) . Looking for flight prices from Newark, NJ to Fort Lauderdale on January 5 and coming back January 21. And once youve booked your transfer and provided your flight information, well take it from there. Travel Advisors: Group space can be set up via Polar Online. If you do have OBC from an onboard credit with HAL, does the OBC transfer to the TA? Are there any cautions to worry about with transferring my booking? A Holland America Line cruise is an exciting adventure, and part of the appeal of a cruise vacation is the ease. Also will need hotel prices and transfers. to transfer booking, you call holland america reservations at 877.932.4259 to give them our agency name military cruise deals and phone number 866.964.5482 and let them know that you are requesting the transfer. Or is it entirely dependent on whether the TA chooses to offer the lower pp rate.? My TA does both and that's why I keep booking with her! You don't, but I have for 25+ cruises with many, many lines going all over the world -- with the same TA. We will board Nieuw Amsterdam at Vancouver, BC. Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. By I left a voicemail with my cruise consultant, so I'll wait until I hear back from him on Monday. This makes me want to look (and book) elsewhere. I have read lots of threads regarding transferring the booking to a TA before final payment in order to receive some onboard credit or maybe a free dinner.I am ready to proceed but had a question. I really don't expect to use a PCC since I usually do my research and book through C. Have not had overall good experience with PCC's assigned to me. TTY: 8002548669, Phone: 2062813535 Any ideas? I am a debarking the Noordam in Seward at 4:30am. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I am not the original Santa that was pelted 50 years ago, he died a few years ago. LM`&&]`cX+[lL! e5 Totally worth it to us. Can luggage be sent to the airport when we arrive or does it need to be stored until we leave for the airport around 2pm? If the PCC has access to some special deals or insight great but if all you are going to get is misinformation what is the point. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Save my name, email, and website in this browser for the next time I comment. I booked on line but would like to transfer booking to my travel agent. My impression also was that if you transfer the booking from them to another TA they don't receive 'credit' anyway. Some give OBC and some don't. Will we still be able to make dining reservations/shore excursions online without going through the TA? I am fine with all that. So this is why we recommend that you relax and let Holland America Line handle the details. But responses on the HAL board maybe would confirm this, or you could just contact HAL directly and ask them. If your TA is merely offering what HAL is , then find a TA that appreciates your business . The transfer process is very easy. For example, right now I don't have any but my husband does. She has been very good about assisting with the transfer. HAL_Charters_&_Incentives@HollandAmerica.com. Wow! With respect to the HAL agent losing their commission for the booking, I can only say for sure that Carnival agents do lose their commission but I don't know the policy at HAL. Thanks Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. As a result, the agent was not there to meet us. According to their website well get an additional 330.00 OBC. Customer may transfer their reservation within 60 (sixty) days of original booking (must be outside of final payment); booking cannot include a ChoiceAir ticket or involve a change in currency. Can you please provide this information; thank you. We have used a TA for years because he gets us more OBC and he sometimes gets us a group fare that gives us a better deal. Holland America Line Transfer a booking 11/1/22 Behind the Scenes Update Transfer a booking By dee2673, August 18, 2016 in Holland America Line Followers 1 1 2 Next Page 1 of 2 dee2673. So, I booked with Holland America . You should discuss this with a prospective TA before you book with them. All fields are required unless noted as optional. Get Started: Your Name Postal Code Your E-mail Address Confirm Your E-mail Address Cruise Line Reservation Number Would I still get all of our perks since I would of course still end up having to pay for both of us even if he isn't able to go. CC Help Jenn If it is from another TA you better check to see if that TA will charge you a fee for transferring to another TA. We know the ports, so you dont have to. Started June 21, 2021, By You will be able to leave a comment after signing in, By Layout finalization. This might be outdated info but this is the number I used in the past, Holland America - phone number to call to transfer bookings. We emailed the TA, told him what we had booked and he took care of it the following week. Make Sure Your Voice Is Heard! Need to know if transfers are still included in the pre cruise hotel package as the HAL price is considerably more than what the hotel charges on line. So, I booked with Holland America . When we booked a cruise on-board we were told by the HAL cruise consultant that we could transfer the booking to a travel agent in order to get more shipboard credits. Just be sure the benefits and perks are enough to take the place of being able to seen and modify details of your cruise on line or on the phone with HAL. By hb`````g```R.f@@ $Pt1i[m05*;'*9D7ddYx:d~~MCat.7v00^v0iVu0ii@ZGZo Good to know. 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