Cruise lines, itineraries and sail dates offered under certificates are at Our sole discretion, are subject to availability and blackout dates may apply. In no event shall You hold Us liable for any liability caused by Force Majeure Events outlined herein. This adults-only resort is close to a Marina with world-class sport fishing, a pedestrian village and more. Travel provider policies may treat name changes and departure date changes as cancellations. Resort certificate(s) expire on either the expiration date printed on the certificate or, if applicable, the expiration date found online under My Certificates. You acknowledge and agree to accept a final text message confirming Your opt-out. Savings Credits will be credited to the Membership account and may be redeemed towards partial payment for subsequent purchases through Us. You are responsible for obtaining and maintaining all telephone devices and other equipment and software, and all internet service provider, mobile service, and other services needed to receive calls and text messages. MEMBER AND WE FURTHER AGREE THAT NO ARBITRATION OR PROCEEDING WILL BE JOINED, CONSOLIDATED, OR COMBINED WITH ANOTHER ARBITRATION OR PROCEEDING WITHOUT THE PRIOR WRITTEN CONSENT OF MEMBER, US, AND ALL PARTIES TO ANY SUCH ARBITRATION OR PROCEEDING. If vouchers are used in any transaction, they are valid only for the person(s) named thereon and cannot be transferred or modified without the travel provider's prior written consent. Has anyone been able to cancel/dissolve contract or get a refund? Contact our team today to get help getting out of your membership! All booking cancellations are subject to any cruise line cancellation fees and any additional fees. If We discover that any information provided in connection with your registration is false or inaccurate, We may suspend or terminate Your account at any time. The following terms and conditions apply to purchases of travel or travel services. You agree to receive automated calls and text messages from Us, even if You cancel your account or terminate your relationship with Us, except if You opt-out (see below). Lets see how this goes. Member may redeem as many Savings Credits as Member has available in Members account, up to the amount specified for any particular product or service. Attendance at a sales presentation is not required. Charges usually occur on the same business day, but may take up to three (3) business days to be processed. All matters related to the UVCLC marketing process made by UVC, shall be governed by Mexican Law and shall be resolved exclusively and finally by arbitration in Mexico under the Rules of Arbitration of the Arbitration Center of Mexico (CAM). Unlimited Vacation Club Share Dreams Sands Cancun Resort & Spa Scroll To Explore AMR Collection Dreams Dreams Sands Cancun Resort & Spa Dreams Sands Cancun Resort & Spa officially re-opened so you now will be able to witness a transformed resort including but not limited to the below enhancements! Whether you need a rejuvenating wellness break, an uber-romantic getaway or some quality family time, we welcome you with upscale amenities, unique experiences and personalized service. You may opt-out at any time. To opt-out of automated voice calls (not text messages), You must (i) call 855-678-8731 or send with written notice to. Member may purchase products or services with a debit card that displays a Visa or MasterCard. Redeemer must book the cruise, regardless of the travel date, on or before the certificate expiration. They wont cancel it. This club offers special offers with guaranteed preferential rates. In addition to these terms and conditions, Redeemer must also comply with all applicable cruise line and hotel/resort terms and conditions and policies and procedures. The discounts are the same on other websites, go check, and those free nights, youre paying for it with that expensive membership. They have sent us to collection and we have been getting emails from Collection? We are sorry to hear that. Do you have any advice for us? Also, when I asked to speak to someone in a higher position, she told me there is no one else. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Weurge passengers to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Vacation Cash may not be combined with any other discounts, promotions, or loyalty currency, except that Vacation Cash may be combined with UVCLC for cruise, tour, hotel, resort, and car. At April 4th we attended a presentation at Secret The Vine Resort in Cancun owned by Unlimited Vacation Club. Registration as a seller of travel does not constitute approval by the State of California. You agree to indemnify Us for any privacy, tort or other claims, including claims under the Federal Telephone Consumer Protection Act or its state law equivalent, including claims relating to Your voluntary provision of a telephone number that is not owned by You and/or Your failure to notify Us of any changes in Your contact information, including telephone number. If you have any questions about your current coverage, call your insurer, insurance agent or broker. We'll even book spa treatments and excursions. We will not be held responsible for any fees levied on the Member as a result of inaccuracies, late, misplaced, or otherwise incomplete or ineligible information provided by the Member. Replied. Please verify the cruise line's requirements by completing your pre-cruise registration and visiting the cruise line's website. All cruise line and cruise ship restrictions and rules apply, including arrival and departure times. Fun is on the agenda, day and night! I've been ignoring them, can they send it to collection and ruin your credit> These people are nothing but crooks and thiefs. 4. We have adopted many business practices and policies to further Our commitment and help combat climate change by minimizing Our global emissions, increasing our recycling efforts, and promoting efficiency in travel and transportation. Check Your telephone plan and contact Your carrier for details. concierge immediately by phone, or in writing at the following address: Cancellations will be effective as of the date of receipt of the request (Cancellation Date). Hello, Denise. Thanks! Member may cancel the Subscription as follows: For Non-Florida Resident Cancellation (10 Day Cancellation): Members renewing the introductory or premium Membership, or enrolling in a new promotion will have ten (10) days from the enrollment date to cancel and obtain a full refund. Attorneys at Finn Law Group can assist you with Vistana Vacation Club Timeshare Cancellation in Tampa, FL. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. Cruise certificates are not redeemable for cash or resale and cannot be cancelled or exchanged for refund except as required by law or as set forth below. If cancellation of travel booked using Savings Credits occurs within a penalty period, Savings Credits may be applied against penalty after any cash used in the purchase of that travel booking. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. 2. Learn to scuba dive or salsa, while kids, tweens and teens play at Explorer's club and Core Zone Teen's Club. Earnings, redemption options and schedules are available online at UVCLifestyleCollection.com or by calling UVCLC concierge. We were told about a lot of benefits of becoming a member of Unlimited Vacation Club. To opt-out of text messages, text STOP to any text message You receive, call Us at 855-678-8731, or email legalaffairsrequest@arrivia.com and specify that You want to opt out of text messages. we have not had interaction with collections before. I filed a claim and was told to wait 48 hours to receive an email regarding my claim. You are responsible for obtaining and maintaining all telephone devices and other equipment and software, and all internet service provider, mobile service, and other services needed to receive calls and text messages. You agree that We may obtain, and You expressly agree to be contacted at, any email addresses, mailing addresses, or phone numbers provided by You or Your representative at any time or obtained through other lawful means, such as skip tracing, caller ID capture, or other means. I gave them a check for $4000. Travel Documents. may as necessary apply to a court of competent jurisdiction in Maricopa County, Arizona to seek injunctive relief relating to the unauthorized use of Our trademarks, trade name, or other intellectual property (the Marks), or to otherwise protect its goodwill and reputation associated with the Marks. Resort certificates will not be extended past the expiration date for any reason. Timeshare Cancellation; Consumer Protection Law; Timeshare Attorney FAQ's; Timeshare Litigation. Redeemer is responsible for all charges incurred in excess of the certificate offer, including, onboard incidentals, alcoholic and certain non-alcoholic beverages, gratuities, ground transportation, personal expenses, utility or security deposits, and other fees or charges levied by the cruise line or cruise ship for the use of onboard amenities and facilities. UVC Lifestyle Collection, is a Registered Seller of Travel in the following states: California: CST 2066521-50; Washington: UBI 602 443 155 001 0001; Hawaii: TAR-5192; Iowa #1324; and Florida: ST29452, Privacy Policy| Terms of Use | Terms & Conditions, UNLIMITED VACATION CLUB WITH LIFESTYLE COLLECTION. They told me in order for me to cancel, I had to pay up on my late charges which was approximately $250. I am beyond frustrating how to deal with this, how to get my money back. a new destination. Hi Sugarlips Membership may be suspended if Member does not remain in good standing with Us, UVC, or the UVCLC Membership, and Wemay impose a reasonable fee for reinstatement or reactivation. This review was chosen algorithmically as the most valued customer feedback. Explore Ownership. Resort Certificate Redemption. Each of Ouravailable products will specify the maximum amount of Savings Credits, if any, that may be redeemed as partial payment in the description of the product or service prior to purchasing or booking. Attendance at a sales presentation is not required. But need to get resolved since we do not want to move forward. People get carried away by the wonders that are told in the presentation, the impressive photos of the destination, photos of happy families, and the promises of a salesman in search of a good commission. On Nov 3rd, 2022, after many hours of high-pressure sales tactics and "incentives" we agree to join for 15 years at the White . If You would like to stop messages from multiple shortcodes, text STOP to each shortcode to which You would like to unsubscribe. 1et. 3. Government fees, fuel surcharges, and taxes are additional, unless otherwise stated. Your consent to receive automated calls and texts is completely voluntary. TELEPHONIC COMMUNICATIONS AND AGREEMENT TO BE CONTACTED. Booking Cancellations. Please allow up to thirty (30) days to process any opt-out request. All fees and charges are payable in United States Dollars (USD). We make no representations or warranties of any kind, express or implied, about the products and services We provide, the operation of Our program or our Website, and/or the accuracy of any of the information, content or materials We provide You. Depending on the terms of Your Subscription Enrollment the redemption of certificates may be limited until certain monthly Subscription Fees have been paid as detailed on the Enrollment under Certificate Redemption Limitations, as applicable. Cruise certificates are not redeemable for cash or resale and cannot be cancelled or exchanged for refund except as required by law or as set forth below. However we recieved and enjoyed the preferred room upgrade and preferred access that normal bookings dont get unless you pay a premium, You're essentially paying to be serenaded by work staff but thats all. California requires certain sellers of travel to have a trust account or bond. You. Providing Telephone Numbers and Other Contact Information. unfortunately they pray on the American idea of contracts and they do it well. may terminate this Agreement upon written notice to Member within thirty (30) days of any missed or late payment. The good news is they can't foreclose on you. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia. The bad news is that you own nothing. day from the enrollment date by providing written notice of such cancellation to: For Florida Resident Cancellation (30 Day Cancellation): Members renewing the introductory or premium Membership, or enrolling in a new promotion will have thirty (30) days from the enrollment date to elect to cancel and obtain a full refund. Lost or stolen cruise certificate(s) may be replaced at our sole discretion. After submitting the cancellation letter, we were told our contract had been cancelled and we would receive the cancellation verification via email in addition to our full refund being processed within 7-10 business days. Member will be responsible for any travel provider penalties assessed due to a payment being rejected by Members financial institution. If any portion of, remains after penalty is paid, the remaining. Unlimited Vacation Club - cancellation of membership Resolved Replied Unlimited Vacation Club - Unethical behavior and misleading sales tactics (class action lawsuit) Resolved Replied Unlimited Vacation Club - falsified promises Resolved Unlimited Vacation Club - ability to cancel within the mexican statutory time Resolved Replied Vacation Cash may not be used for travel insurance, shipping charges, taxes, or fees. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. Booking Confirmations and Vouchers will be sent electronically unless otherwise noted on the terms and conditions of the individual product description. With this, we do not mean that timeshares are bad since today many people tend to vacation this way. Sell it on the resale market (expect to take a hit). All products and services offered through Usare available for purchase by phone or online at UVCLifestyleCollection.com for OurMembers only. The answer may vary depending on the abilities and circumstances of each person. We use cookies to ensure that we give you the best experience on our website. Cruise certificate offer is void where prohibited by law and is not valid for sponsors, distributors, employees, or family members associated with the party distributing the certificates. What does it mean to have an unlimited vacation policy? In the event the resort stay is used by Guests only, and not the Redeemer, additional charges may apply. om revoking Your consent to receiving automated calls; and (ii) in Your notice, You must include your full name, mailing address, account number, and the specific phone number(s) for which You wish to stop automated calls. In consideration of the services provided by Us, You hereby release Us from any and all claims, causes of action, lawsuits, injuries, damages, losses, liabilities or other harms resulting from or relating to telephone calls or text messages, including without limitation any claims, causes of action, or lawsuits based on any alleged violations of the law (including, without limitation, the Telephone Consumer Protection Act, Truth in Caller ID Act, Telemarketing Sales Rule, Fair Debt Collection Practices Act, or any similar state and local acts or statutes, and any federal or state tort or consumer protection laws). Arrivia is a registered seller of travel in the following states: Florida #ST-29452, Washington UBI#602 443 155 001 0001, Hawaii #TAR-5192 (Hawaiian travel agency trust account named Client Trust Account #21-136301), and California #CST 2066521-50. No refund will be issued if Travelers fail to bring proper documentation and are refused travel provider services. My wife and I vacationed at Cancun, Mexico from April 1st to April 5th, 2015 . Some resorts may require an all-inclusive fee. In the event the resort stay is used by Guests only, and not the Redeemer, additional charges may apply. All cruise line and cruise ship restrictions and rules apply, including arrival and departure times. You agree to indemnify, defend and hold Us harmless from and against any and all such claims, losses, liability, costs and expenses (including reasonable attorneys fees). Ahh! 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services. I was told that the package was customized to my unique needs and that I have one in a life time opportunity for the exceptional services and with unique rates if I pay for everything in full.. " Everything" was outlined on one paper sheet that magically disappeared when I Pad was brought to me for signatures. 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