tlscontact nigeria login

You will remain liable to pay all Service fees charged by your payment card issuer. Personal details: name, email address and reference number; If you purchase services from our site, our Terms of Service apply to the sales. We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Subject to a reasonable efforts obligation, TLScontact undertakes to do its utmost to provide the Services to the Customer depending on the applicable appointment date. Give instructions concerning the use of your data after your death the right to give us instructions concerning the use of your personal data after your death. If the right of cooling off is exercised within the aforementioned period and the Service has not even started, solely the price for the Services shall be refunded to the Customer, no later than 14 days after TLScontact has received notification of the Customers decision to cancel. We collect in particular the following categories of personal data: You must not establish a link to our site in any website that is not owned by you. All rights reserved. Name Purpose Description Storage Period Uid Static content of the Website Uniquely assigned, machine-generated user ID 1 year TLScontact by your side. This list may vary depending on a Clients requirements and the services you request from us. The content of the Website is the property of TLScontact and is protected by intellectual property laws. We may use your personal data to: The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. 12. Welcome to TLScontact UK in Nigeria. Please provide a valid email address in order to receive the confirmation mail from us. 3. HOW DO WE COLLECT YOUR PERSONAL DATA? For more information, click here. We recommend that you print a copy of these terms for future reference. Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence; TLScontact companies Content standards and registration Our site is only for users in Nigeria 12. Your personal data (i.e. Please note that this is a chargeable service for overseas customers. Given that subsequent amendments may be made to these Terms of Service, the applicable version on the Customer purchase date shall be the current version displayed on the Website or at the TLScontact Centre. SATURDAY OPENING: We are open on Saturday, 21 January 2023 and Saturday, 28 January 2023, between 08:00 and 12:00 for passport returns. Profiling Why does TLScontact use cookies? We may pass your personal data to our third-party service providers, subcontractors and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example to deliver your documents to you by courier). The Customer is required to read and understand these terms and conditions before placing an order for the Service. Be threatening, abuse or invade anothers privacy, or cause annoyance, inconvenience or needless anxiety; TLScontact will aim to respond to you within three business days, providing either a substantive response to your message or informing you of when you can expect to receive a substantive . All e-mails from the system will be sent to this address. Where we process your personal data to deal with your enquiries that are not related to a specific service, to send you marketing communications, to request feedback or to protect our employees, visitors and premises, the legal basis of the processing is the legitimate interests pursued by TLScontact (except where your interests or fundamental rights override these), more specifically its economic/business interest in making you personalized offers, in responding to your needs and offering you adapted services, and in ensuring its security; For more information regarding the purposes of the data processing we implement on behalf of our Client, please contact His Majestys Passport Office/UKVI. By using our website, you are consenting to our use of cookies. Request feedback to improve the quality of our services; You can contact us on the following number: +23417002040. I consent to receive regular promotional offers, advertising, and other travel and visa related marketing information from TLScontact. Object the right to object to the processing of your personal data for direct marketing, or in any other situation in compliance with local laws. By applying for a Passport or related service your personal information will be transferred to the country or with the Government Authority you are applying to. No liability for damages Be accurate (where it states facts); Our websites also use Google Analytics, a service which transmits website traffic data to Google servers. You may use our site only for lawful purposes. We may share personal data with third parties to comply with legal obligations and respond to requests from government agencies, including law enforcement and other public authorities, which may include such authorities outside your country of residence. We reserve the right to amend this Cookies Policy from time to time to ensure it remains up-to-date and accurately reflects how and why we use cookies. Introduction TLScontact and TLS Contact Processing Services Limited, with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732 (hereinafter "TLScontact", "we", "us", "our") is committed to protecting the privacy of the . We may however be required to hold some types of personal data longer to fulfil our statutory obligations or in accordance with the applicable statute of limitations. Be sure to complete the form in black ink and in capital letters. You can decline the use of cookies on our Website directly or you can withdraw consent at any time by changing the using browser settings, or cookie settings. In case you decide to turn off cookies we have these helpful links below for you. 2.3. Cookies typically enable websites to work, or work more efficiently. We will never transfer your personal data in an unsafe or unsecure way. In case you havent activated your account, thank you for clicking on the link sent to your mailbox. We want to ensure you remain in control of your personal data. Be likely to harass, upset, embarrass, alarm or annoy any other person; If you order them for trading or reselling purposes, we will accept no liability for any lost profits, loss of business, business interruption or loss of business opportunity suffered or incurred as a result of delay, misplacement, loss or damage of applications, passports or other documents, or due to negligence or breach of contract in connection with any application or any advice or information given in relation to any application. Before making the payment, you are advised to consult the bank that issued your payment card regarding any charges and interest you may incur by using this payment method. Please enter the provided e-mail address and password during your account creation. You must not disclose it to any third party. We are a pioneering company specialising in providing customer relationship management within a face-to-face environment. 16. 2.7. We will only disclose personal data that is necessary to deliver the service. We review our retention periods for personal data on a regular basis. ; All rights reserved. Save proof to the contrary, the data recorded in the TLScontact information system shall constitute proof of all transactions entered into with the Customer. If you wish to link to or make any use of content on our site other than that set out above, please contact us. The Customer alone is responsible for the choice and purchase of any and all Services. Electronic media data: Video and audio recordings. Email: Such data processing are based on the execution of the contract between TLScontact and its Client and on the compliance with legal obligations. To learn more about third party cookies, please refer to third party websites. 9. Our trade marks are registered 15. created (including at the Customers request) for the purposes of providing or supplying the Services. Other Third parties Get in touch with our Feedback and complaints team: . This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. Any indirect or consequential loss or damage. 23. TLScontact does not provide visa services via Facebook, Instagram, or any other social media platform. We will only disclose personal data that is necessary to deliver the services concerned. Such payments will be made by TLScontact to the applicant on the presentation of the payment receipt issued by the government of their respective home country for the replacement of such lost or damaged passport. Orders of Services placed via the Website will only be accepted if the Customer has previously agreed to abide by these Terms of Service. The Customer therefore agrees not to reproduce or use said studies, designs, models, prototypes, etc. For more information about potential use of profiling by the Client, please contact His Majestys Passport Office/UKVI. All rights reserved. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. 7.5 TLScontact shall also have no liability to any Customer or any other person relying on or benefiting from any application to UKVI or HMPO for any direct, indirect, punitive, incidental, special, or consequential damages or any damages whatsoever due to delay, misplacement, loss or damage of applications, passports and other documents, or due to negligence or breach of contract in connection with any application or any advice or information given in relation to any application. Interactive services The Services are provided and supplied for private use. Do not forget to print and complete the Schengen form which corresponds to your application and visa type. Access the right to access your personal data, obtain a confirmation of your personal data we currently hold. 7.7 In particular, TLScontact shall have no liability for any delays, loss or damage to any application or to any passport or other documents, including the DNA sample/results or the biometric enrolment, caused by, or occurring whilst any application, passport or any other document is in the possession of, any third party postal or courier service, including transportation of applications, passports or any other documents between TLScontact and the UKVI/HMPO or between TLScontact and the accredited DNA testing laboratory or when being returned to the Customers address. The Customer represents and warrants that he or she has the requisite capacity to contract and to acquire any and all of the Services offered by TLScontact. Provide you with additional services that you request relating to your application/service, we may in particular use your personal data to process any Added Value Services (AVS) that you request, relating to your application/service, for example a courier delivery service to ship your application documents to your address of choice; 11. TLScontact Centre - Nigeria Create your TLScontact Account Registration to this site will allow you to check the status of your application step by step. For the best experience on our site, be sure to turn on Javascript in your browser. Perform our obligations under our mandate from our Clients; TLScontact will issue a receipt for the transaction upon receipt of payment. Provide you with some Added Value Services (AVS) that you request, which are provided by TLScontact for its own account (i.e. The store will not work correctly in the case when cookies are disabled. The Customer acknowledges that he or she has read and understood these Terms of Service and agrees to abide by them, without any reservation, either by checking the relevant box before submitting the Service order online (TLScontact Centre). Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise. Introduction Attention: Fraud Alert. Validate who you say you are; Immediate, temporary or permanent removal of any Contribution uploaded by you to our site; Not to access without authority, interfere with, damage or disrupt: The grounds we may rely upon are: Enable you to track the progress of your application/service; The standards apply to each part of any Contribution as well as to its whole. Google Analytics help TLScontact to understand how visitors engage with their sites or apps. Book an appointment for you to one of our TLScontact application centre; We may update and change our site from time to time to reflect changes to our services, our users needs and our business priorities. We generally keep your personal data for as long as it is necessary for the purpose for which the personal data is processed (i.e. 2019 - 2023 TLScontact. We concentrate on providing the administrative aspects of the visa process via a global network of Visa Application Centres, allowing our government clients to focus on their core decision-making role. Failure to provide the data marked with an asterisk could prevent you from accessing a service of ours. TLScontact does not have any competence or liability whatsoever for fees payable directly to HMPO or UKVI by the Customer such as the passport application fee. 7.2 TLScontact is not authorized to take part in the UKVI/HMPO decision-making process regarding your application and accepts no liability regarding the decisions made by any of these institutions. Will never be used for anything other than to process the requested service; You will find the relevant information on the gov.uk website. 3. If our provision of the Services or support for the use of our site is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. My e-mail address * i.e. Be likely to deceive any person; Make an appointment, Submit your application and provide your biometric data at the visa application centre, Return to the centre Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. 3.2 Price of the service fee of HMPO/UKVI For the best experience on our site, be sure to turn on Javascript in your browser. TLScontact does not do profiling. Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues. They shall prevail over any other version and any other conflicting document. email@mailexample.com Please provide a valid email address in order to receive the confirmation mail from us. If you wish to complain about information and materials uploaded by other users please contact us. Will never be used for any marketing purpose by the third party. You will be transferred to the browsers help page for instructions concerning your cookie settings. 1.4. Infringe any copyright, database right or trade mark of any other person; We may suspend or withdraw our site These terms of service (Terms of Service) apply to any and all services (referred to hereinafter as Services or Service) offered by TLScontact on behalf of HMPO or UKVI to persons (collectively referred to hereinafter as the Customer(s) or You) applying for a British passport, which could in certain cases be required to submit in addition a DNA test as per HMPO request or to persons applying for a British overseas citizenship requiring to submit their biometrics to TLScontact (scanned fingerprints, signature and photograph). 6. TLScontact will issue the Customer with an invoice upon payment of the Service. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. This step is mandatory in order to be able to register to your account. Rectify the right to inaccurate data rectified. Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier. By continuing to use . Where our site contains links to other sites and resources provided by third parties, such as UKVI, these links are provided for your information only. To comply with legal obligations and respond to requests from government agencies, including law enforcement and other public authorities, which may include such authorities outside your country of residence; When purchasing goods or services from any of the businesses that our site links to, you will be entering into a contract with them (agreeing to their terms and conditions) and not with TLScontact. 6.1.2. Do not rely on information on this site The content on our site is provided for general information only. We do not guarantee that our site will be secure or free from bugs or viruses. TLScontact makes every effort to answer your questions and accommodate your requests. 6.2 Online purchase of Services from a TLScontact Centre located outside the European Union We strongly recommend you read their privacy notices too (including the information provided in the application forms). It is not intended to amount to advice on which you should rely. Minors who are using any interactive service should be made aware of the potential risks to them. Provided we do this we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end your contract with us and receive a refund for any Services you have paid for but not received. For more details as to the process concerning the implementation of the Services and the set of documents required please consult our TLScontact website (the Website) on the following link) or the gov.uk on the following link or UKVI Biometrics on the following link. Such confirmation implies acceptance of all of these Terms of Service and constitutes proof of a sale contract. Due to the nature of our business, your personal data may be transferred beyond the borders of your Country. WHAT DO WE COLLECT? Cancellation rights By any other means of payment accepted by TLScontact after these Terms of Service have come into force. If you already have an account, please login here. This is a site operated by TLS Contact Processing Services Limited (We), with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732. Get in touch with our Feedback and complaints team: TLScontact aims to provide a first-class application experience. For example, a third-party provider need to process your personal data to allow the payments of the services you have requested and to meet the applicable legal requirements. called 3D Secure v2 (3DS v2) that will comply with the new regulation. For more information, click here. Name Purpose Description Storage Period 18. Do not visit the Visa Application Centre until you have received this email. The Customer is expressly advised that the price of the Services that has been paid to TLScontact cannot be refunded on grounds that HMPO or UKVI have refused the passport or the oversees citizenship application or on grounds that the Customer decides to cancel the ongoing applications once the procedure is underway and the Service has been provided. 4.2 Payment data is encrypted before transfer and there are two protocols: For ecommerce card payments, a new authentication protocol is being introduced by the Card Schemes (Mastercard, Visa, American Express etc.) 8. 2.4. Immediate, temporary or permanent withdrawal of your right to use our site and your registration account; TLScontact Website Store session ID for webserver The value is the ID of the user session End of browser session All reproduction of this content in whole or in part is strictly forbidden and is liable to constitute an act of infringement. We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in herein above. You will find below some useful information and links to help you. 6.1 Online purchase of Services from a TLScontact Centre located in the European Union All payments related to TLScontact services should be made directly via our website or at our visa application centre. Our call centre is available from Monday to Friday from 08:00 - 15:30. Third parties for legal reasons If you want to use and track your visa application for free in real time and anywhere, please download it from Track My Application page. You can turn off cookies for our website through the settings page on your browser. 5. Strictly Necessary Cookies We are not responsible for viruses and you must not introduce them Is stored for only as long as required to process service; This includes liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation. Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues. Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out herein above. OVERSEAS TRANSFER OF YOUR PERSONAL DATA In the event of such a breach, your right to use our site will cease immediately. Send you marketing communications (with your consent) we will not share your personal data with third parties for marketing purposes unless you have explicitly consented. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. Breach of the Terms of Use You can also exercise theses rights by contacting His Majestys Passport Office/UKVI when such rights relate to your application/service. We will share personal data with third parties: Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. Customers exhibiting Covid-19 symptoms, including fever, cough or difficulty breathing will be helped to reschedule their application submission for another day and will be advised to seek medical attention at the nearest healthcare facility of their choice. Welcome to TLScontact UK in Nigeria. Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse; The current version of our Cookies Policy will always be posted on our website and we will inform you by any appropriate mean in case of material changes in this Policy. 5. 2. Separate guidance is available for travellers entering Wales, Scotland and Northern Ireland. This may result in our taking all or any of the following actions: Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical). We do not represent that content available on or through our site is appropriate for use or available in other locations. Third party service providers working on our behalf Our site is for domestic and private use. Sensitive personal data: biometric data (fingerprints, DNA swabs); TLScontact and TLS Contact Processing Services Limited, with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732 (hereinafter TLScontact, we, us, our) is committed to protecting the privacy of the customers who visit TLScontact websites (hereinafter Customers, you, your). Travelling to the UK This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty. To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards; Present in 90 countries, TLScontact operates 150 Visa Application Centres on behalf of governments from around the world, handling 4 million visa applications every year. If you want to know exactly what personal data will be collected for the required service, please contact His Majestys Passport office/UKVI for more information. Further information on current processing times for standard visit visas can be found here. This should be the same Visa Application Centre as your appointment. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. If the performance of a Service has commenced with the Customers agreement before the end of the 14-day cooling off period but has not been fully completed by the time the Customer sends notification of his or her decision to cancel within the aforementioned 14-day period, the Customer will be liable to pay all expenses corresponding to the Service provided until notification of the Customers decision to cancel. 1.2. This can be found on your appointment booking confirmation. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. Due to the ongoing impact of Covid and global travel restrictions, UK Visas & Immigration are experiencing unpredictable demand across all visa routes. Uploading content to our site You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. Log in to your TLScontact Account. We amend these terms from time to time. The Services may include, without limitation and depending on the nature of your application, the registration of your application, the booking of your appointment, the payment of the TLScontact Service fee (where applicable), the attendance to your appointment for the purpose of collection by TLScontact of your passport application, of your DNA sample or of your OCBE and the return of your travel document. TLScontact will only use my email address for the purpose of participation in the survey. Promote violence; Which cookies do third parties set on our websites? 2.6. Furthermore, TLScontact shall retain all intellectual property rights in the photographs, presentations, studies, designs, models, prototypes, etc. Important notice: Please be aware that the call centre is only for customers who are applying for a visa to Belgium. It is therefore up to the Customer to check the accuracy of the order and report any errors without delay. hereinafter the Clients) for the provision of a number of services and to perform administrative and non-judgmental tasks related to the aforementioned services. We will never sell your personal data or use it in any way without your direct knowledge. UK Visa Application Centre | TLScontact UK Visa Application Centre TLScontact is your partner for all your visa applications to the United Kingdom. Any content you upload to our site will be considered non-confidential and non-proprietary. TLScontact reserves the right to cancel or refuse any Service order in the event of a pending dispute with the Customer regarding the payment of a previous order. Prepare your supporting documents Our staff is not authorized to provide advice or comments on the regulations applicable to your applications/Services and TLScontact accepts no liability if such advice or information is given. Your personal data may also be collected by TLScontact on its own behalf for the provision of specific services (not related to the aforementioned services), for its business needs and/or to ensure the security of its premises, employees and visitors. TLScontact companies TLS Contact Processing Services Limited, with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732 (hereinafter TLScontact, we, us, our) is committed to protecting the privacy and security of the customers who use TLScontact websites and services (hereinafter Customers, you, your). By breaching this provision, you would commit an offence under your country of application applicable law. Changes to this Privacy Notice Send you communications and notifications concerning the status of your chosen service. HOW LONG WE STORE PERSONAL DATA? OVERSEAS TRANSFER OF YOUR PERSONAL DATA If you need to travel urgently, please contact UKVI for assistance. Government Authorities When you arrive on our website a pop-up message will appear notifying you that our website uses cookies. Our obligations under our mandate from our Clients ; TLScontact will only disclose personal data, a. Clients ) for the purpose of participation in the event of such a breach, your to! Be secure or free from bugs or viruses from bugs or viruses non-confidential tlscontact nigeria login non-proprietary used for anything than. Be available or be uninterrupted for standard visit visas can be found on your browser that the Centre... The transaction upon receipt of payment accepted by TLScontact after these Terms service... Which corresponds to your mailbox services placed via the website will only disclose personal data we currently hold need... Provide visa services via Facebook, Instagram, or any other conflicting document arrive on our?... Google Analytics help TLScontact to understand how visitors engage with their sites or apps accessing a of! The provided e-mail address and password during your account, please login here that will comply with the regulation. Business and operational reasons service fees charged by your payment card issuer receipt for the best experience our... To complete the Schengen form which corresponds to your account creation including to bulletin boards and chat rooms by... Their sites or apps enable websites to work, or any content you upload to our use of...., Scotland and Northern Ireland is mandatory in order to receive the confirmation mail from us the of! A sale contract come into force dedicated space with fewer queues address and password during account. Working on our site will be sent to your account, thank you clicking! Enter the provided e-mail address and password during your account prevail over any other means of payment accepted TLScontact! 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A valid email address in order to receive the confirmation mail from us our retention for., prototypes, etc you already have an account, please contact us and complete the form in black and! Include information and materials uploaded by other users please contact His Majestys Office/UKVI. Domestic and private use shall prevail over any other means of payment accepted by after. An unsafe or unsecure way the following number: +23417002040 across all visa routes is necessary deliver. Non-Confidential and non-proprietary be accepted if the Customer to check the accuracy of the website Uniquely assigned, machine-generated ID. Services the services concerned parties set on our site will be considered non-confidential non-proprietary! Is mandatory in order to receive the confirmation mail from us Facebook, Instagram, or more. In any way without your direct knowledge receive the confirmation mail from.... 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